FAQ: Read This To Find Solutions To Your Problem

Current Version is 4.2

1. The current version of TubeTilla Pro is v4.2 Join the Email List below to keep up-to-date.
2. Date: 4-30-2010
    
3. If your version doesn't say "Version 4.2" in the lower left corner you need to update. ALL previous versions (3.0, 3.7, 4.1) DO NOT WORK.
    
4. Download the Current Version Here: http://tubetilla.com/amember/member.php?lang=en
    
5. You can always click the "Members" link on the main page of TubeTilla.com to login for new versions.
    
6. Error: “Must Enable Internet Connection Application. Will exit now”
   Your firewall is blocking TubeTilla
   XP Users can Read this to allow TubeTilla to work: Enable XP Firewall
   VISTA Users can Read this to allow TubeTilla To Work: Enable Vista Firewall
    
7. If you convert to DIVX or XVID (AVI), You can hear it but you can't see the video!
   This is a CODEC problem, Install the Codec from http://www.divx.com and http://www.xvid.org
    
8. All URL's must be in this format in order to download
   http://www.youtube.com/watch?v=



9. If you can DOWNLOAD this test video
   Your copy of TubeTilla is WORKING!
   
   
   
   
10. Error: "version of your program is corrupt"
    In the Members Area, Right Click the TubeTilla download link (Upper Left) and "Save As" then run the Setup from your Hard Drive.
     
11. When you login to the Members Area and the only download link you see if "TubeTilla Free".
    Either your TubeTilla Pro subscription has expired or You never had one. TubeTilla FREE v3.7 doesn't work and we no longer offer a FREE version at this time.
     
12. When contacting us Please Provide this Information to help you.
    a. The exact problem you are experiencing?
    b. What version of Windows are you using?
    c. What error did you get if any?
    d. Are you using version 4.2 (look at the lower left corner)
    e. Did you try downloading the TEST video above? #7
    f. Contact US